Product Help Center

Back to home

Product Help Center

firefly

firefly

Everything you need to know about our revolutionary platform for genomics, firefly.

Recovery on firefly

User Guide

Specifications - 1.1 Key concepts

Specifications - 1.2 Safety

Specifications - 1.3 firefly® technology

Installation - 2.1 Pre-installation requirements

Installation - 2.2 Installing firefly

Installation - 2.3 Installing firefly software (standalone)

Consumables - 3.1 Tips

Consumables - 3.2 Syringes

Consumables - 3.3 Reservoirs

Consumables - 3.4 Plates

Consumables - 3.5 Plate risers

Consumables - 3.6 Plate lids

Consumables - 3.7 Plate seals

Starting firefly - 4.0

Software overview - Standard User - 5.0

Running a protocol - Standard user - 6.1 - Open a protocol

Running a protocol - Standard user - 6.2 - Reviewing a protocol

Running a protocol - Standard user - 6.3 - Checking required labware & consumables

Running a protocol - Standard user - 6.4 - Preparing firefly

Running a protocol - Standard user - 6.5 - Running your protocol

Running a protocol - 6.6 - Unloading firefly

7.0 Software Overview - Superuser

Running a protocol - Super user - 8.1 Selecting a protocol

Running a protocol - Super user - 8.2 Reviewing a protocol

Running a protocol - Super user - 8.3 Checking required materials

Running a protocol - Super user - 8.4 firefly setup

Running a protocol - Super user - 8.5 Execute

Running a protocol - Super user - 8.6 Unloading firefly

Designing protocols - 9.1 - Editing a protocol

Designing a protocol - 9.2 - Editing plates

Designing protocols - 9.3 - Editing assets

Designing protocols - 9.4 - Editing steps

Designing protocols - 9.5 - Designing a complete protocol

Designing protocols - 9.6 - Testing your protocol in simulation

Designing protocols - 9.7 - Saving your protocol

Designing protocols - 9.8 Version control

Designing protocols - 9.9 - Description

Designing protocols - 9.10 Locking a protocol

Designing protocols - 9.11 - History

Community - 10.1 - Labware

Community - 10.2 - Protocols

Community - 10.3 Liquid Classes

System - 11.1 - Instruments

System - 11.2 - Manual controls

System - 11.3 - Machine logs

System - 11.4 - Labware

System - 11.6 - Liquid classes

System - 11.8 - Cloud storage

Managing user accounts - 12.1 Managing your own account

Managing user accounts - 12.2 - Creating or modifying profiles

Managing user accounts - 12.3 - Adding user accounts

Managing user accounts - 12.4 - Updating or deleting user accounts

Managing user accounts - 12.5 Managing departments

Managing user accounts - 12.6 Adding a department

Managing user accounts - 12.7 - Deleting profiles

Error handling - 13.1 - Restarting a protocol from a specific step

Error handling - 13.2 - Restarting after a protocol failed to complete

Error handling - 13.3 Using the firefly feedback hub

Care and maintenance - 14.1 - Cleaning

Care and maintenance - 14.2 - Routine preventative maintenance

Care and maintenance - 14.3 - Putting firefly into storage

Contact support - 15

16 Compliance information

System - 11.5 - Import Labware

System - 11.7 - Setup

System - 11.9 - Audit logs

See more

How-to Guides

Using the pipette head on firefly

How to use the dispense head with firefly

Using the community on firefly

Using the 'labware and process module' steps on firefly

Using the 'other' steps on firefly

Checking a protocol for errors using firefly

Adapting a protocol from the community with firefly

Writing a protocol with firefly

Getting started with firefly

See more